Do I have to pay anything upfront?
No. You pay when the parcel is in your hands. Cash on delivery, every order, no exceptions.
Is delivery actually free?
Yes. Free delivery on everything we sell, no minimum order, no hidden charge added at checkout. The price you see is the price you pay the rider.
Where do you deliver?
All across Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad, Quetta and everywhere in between. If a courier reaches you, we reach you.
Kitna time lagega?
3–5 working days for most orders. We ship through the country's top courier services, so you'll get tracking as soon as your parcel leaves us.
Will anyone contact me before it ships?
Yes — we message you on WhatsApp to confirm the order before dispatch. Please use a number you actually answer, otherwise your parcel may sit waiting.
How do I reach you?
WhatsApp is the quickest way: 0325 255 9252. You can also email zaroorio.official@gmail.com. Please send your order number with your message.
What if it arrives damaged?
Tell us within 7 days of delivery and we'll replace it. If we can't replace it, you get your money back. No argument, no forms.
Are the photos real?
Every image on a product page is the product you'll receive. We check each item before it goes out.
How do I know my order went through?
You'll get a confirmation from us. If nothing arrives within a few hours, assume something went wrong and reach out on WhatsApp — don't place the order twice.